In CSD , there is a need to check default and degradation of services : Veteran Prabhjot Singh Chhatwal PLS Retd.

Dear Veterans,
Regards. The following ISs for your informaton,Please.

CSD: Need to check default and degradation of services
Extension of free gift schemes to CSD consumers and a need to check
default. Many a times, service- members and veterans end up buying
consumer goods from the open market because of the reason that
certain offers and free gift schemes are not made available to CSD
customers. Some of our people also believe that such schemes are
not ‘legally’ not meant to be extended to CSD consumers.This is
however an unfair trade practice by suppliers and dealers. If a gift
scheme is offered by a supplier in the open market to all consumers
and is not only a local arrangement by a particular dealer, it is
bound to be extended to the CSD too. Entitled personnel should make
it a point to survey the market first and demand gift schemes from
the concerned dealers if the same are being extended to customers
other than CSD consumers. In case of default, the same may be
immediately reported to the following address :
Customer Service
Cellc/o DGM (MS)Canteen Stores Department‘Adelphi’, 119,
M K RoadMumbai – 400 020Posted by Maj Navdeep Singh
Comment: The quality of consumer goods sold in CSD are obsolete
models (example cell phone chargers which are a decade old and
not compatible for latest cell phone models are being flooded in
CSD canteens). Similarly it is advisable not to buy electrical and
household gadgets from CSD as they are likely to be out- dated
models. Chroma a Tata Venture a consumer friendly outlet has the
best quality and latest household products at very reasonable rates.
Please Check out this webpage: Tata Chroma RetailCSD Canteens
are money spinnersMany formations and units have crores and
lakhs of Rupees in Banks spinning even more interests. What is the
earthly use of earning so much profits if it cannot be utilised
prudently for implementing measures to improve quality of life of
serving soldiers and veterans? The canteen staff are paid peanuts
and in few cases the civilian staff are paid by dishing out liquor to
compensate low wages! Truly the Mission Statement of CSD needs to
be suitable revised as "Money Spinners" for no worthwhile reasons.
The CSD should be run on no profit no loss basis. This truly will be
service oriented.
Posted by SIGNAL on Monday, December 14, 2009 Links to this post