Extension of free gift scheme to CSD cosumers and a need to check default: Veteran Prabhjot Singh Chhatwal PLS Retd.

Dear veterans,
Regards.The following is posted for your infomation and a need to
check default.
Veteran Prabhjot Singh Chhatwal PLS Retd.

Extension of free gift schemes to CSD consumers and a need to check default
Many a times, service-members and veterans end up buying consumer
goods from the open market because of the reason that certain offers
and free gift schemes are not made available to CSD customers. Some
of our people also believe that such schemes are not ‘legally’ not meant
to be extended to CSD consumers.This is however an unfair trade practice
by suppliers and dealers. If a gift scheme is offered by a supplier in the
open market to all consumers and is not only a local arrangement by a
particular dealer, it is bound to be extended to the CSD too. Entitled
personnel should make it a point to survey the market first and demand
gift schemes from the concerned dealers if the same are being extended
to customers other than CSD consumers. In case of default, the same may
be immediately reported to the following address :
Customer Service Cellc/o DGM (MS)Canteen Stores Department‘Adelphi’,
119, M K RoadMumbai – 400 020

Posted by Navdeep / Maj Navdeep Singh